SHIPPING & RETURN
ORDER & SHIPPING CONFIRMATION
You will receive an order confirmation by e-mail shortly after placing your order.
As soon as your order is dispatched, you will receive a shipping confirmation by e-mail. This email will include shipping carrier and tracking info for your parcel.
SHIPPING
The description of each product will be where you can find this information for any piece in question.
PRE-ORDER products take 4-6 weeks to ship. This may go faster and I always aim to make it as fast as possible. Trust the process, I got this.
PRE-MADE and will be shipped within 1-3 business days.
SHIPPING CARRIER
All orders within Sweden will be delivered by PostNord or DHL and will be available for pick-up at your nearest service point. Orders to remaining countries will be delivered with DHL.
SHIPPING RATES
SWEDEN: 79 SEK,
FREE SHIPPING ON ORDERS OVER 1000 SEK.
FOREIGN COUNTRIES - 200 SEK,
FREE SHIPPING ON ORDERS OVER 1200 SEK.
DELIVERY TIME
Swedish orders will be delivered within 1-4 days from the day you received the shipping confirmation. Orders to remaining countries will be delivered within 2-8 days from day you received the shipping confirmation.
Please note that during swedish national holidays, orders may take up to 7 days to dispatch.
RETURNS
As this is a really small business, returns aren't as easy as they normally would be for bigger companies. I'd rather not do returns at all, but sometimes I do allow them depending on the problem and reasoning.
If you are unsatisfied with the item please send us a request within 14 days of receiving. Items must be unworn, unwashed, and undamaged. The customer is responsible for shipping the item back to our store, and the customer will incur the shipping cost. Once I receive the item, you will be refunded within 5 - 7 business days through the method of payment the item was originally purchased.
I currently do not do exchanges. You will have to go through the return process and order a new product.
To return an item, please email contact@misfitclub.co and include:
-
Your order number
-
Name on the order
-
Email the order was made with
-
Your request.
ALL SALES ON 1/1 PRODUCTS ARE FINAL!